Support
Running into a bug, have feedback, or a question about your progress? We read every message and reply by email.
Email estudioexperienciasimersivas@gmail.comBefore you write
To help us answer faster, include:
- Your headset model (e.g. Meta Quest 2, 3, or 3S)
- What you were doing when it happened (a campaign phase, a Survival run, kata practice, or a menu)
- Whether it happens every time or only once
Common questions
My progress disappeared
Campaign, kata, and Survival progress is stored locally on your device or browser — see the Privacy Policy. Clearing site data, reinstalling, or switching browsers resets it, since there is no cloud save to restore from yet.
The game needs an internet connection to start
Samurai Quest is a WebXR game that runs in the browser, so a connection is required to load it.
I found a bug or have a feature request
Email us with a short description and, if possible, the phase or mode you were in. A screenshot or screen recording helps a lot.